Atlassian sub-processors
Atlassian publishes the list below on its own site. We check that page daily and record what moves, so this page shows the current list and what changed before it.
This page has not been successfully re-read for 14 days, so the list below may no longer match the vendor's own page. Use the source link above.
Compiled automatically from Atlassian's own published page, linked above. This is a convenience copy, not an official statement by Atlassian, and automated reading can lag behind or misinterpret a page. Confirm against the source before relying on it.
Current sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting provider; Provision of Atlassian support | EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore |
| Amazon Web Services, Inc. | Cloud hosting provider | USA |
| Clumio, Inc. | Backup solutions provider for Amazon Simple Storage Service (S3) | EEA, UK, Australia, USA, and Singapore |
| Databricks, Inc. | Infrastructure provider to enable customer data querying, and analytics product features. | USA |
| Databricks, Inc. | Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps. | — |
| Google LLC | File Storage | USA |
| Microsoft Corporation | Cloud hosting provider | USA, Australia, Netherlands |
| MongoDB, Inc. | Cloud hosting provider for JSM Chat (formerly Halp) | USA |
| NetApp, Inc. | Cloud hosting provider | USA |
| Salesforce, Inc. (Heroku) | Cloud services provider | USA |
| Snowflake, Inc. | Cloud database provider | USA |
| Cantab Research Ltd (trading as Speechmatics) | Transcription services | USA |
| Work OS, Inc. | SCIM provisioning | USA |
| Mailgun Technologies, Inc. | Communications technology provider for product notifications | USA, EEA |
| Mailchimp | Communications technology provider for product notifications and video sharing over email | USA |
| MessageBird USA, Inc, (d/b/a Bird) | Communications technology provider for product notifications | USA, EEA |
| MessageBird USA, Inc, (d/b/a Bird) | — | — |
| Vonage APIs (formerly Nexmo, Inc.) | Communications technology provider | USA, UK, Singapore |
| OneSignal | Communications technology provider for mobile product notifications and video sharing | USA |
| Plivo, Inc. | Communications technology provider for product notifications | USA |
| Twilio Inc. | Communications technology provider for product notifications | USA |
| Twilio Inc. | — | — |
| Cloudflare, Ltd. | Content delivery network provider Hosting provider for the Remote Model Context Protocol (MCP) Server | Customer traffic is processed globally at the data center closest to the end user. |
| Cloudflare, Ltd. | Content delivery network provider | — |
| Cloudflare, Ltd. | Content delivery network provider | — |
| e-Core Soluções em Tecnologia da Informaçiupão Ltda. | Customer service, support, and cloud migration service provider | Brazil, Mexico |
| Partner Hero | Customer service and technical support | Philippines, Romania, South Africa |
| SoftServe, Inc. | Customer service, outsourced engineering and technical support | Bulgaria, Poland, United States |
| SoftServe, Inc. | — | — |
| Telus, Inc. | Customer service | Romania |
| Zendesk | Customer service and technical support | USA |
| Amazon Web Services, Inc. (AWS Bedrock) | Generative AI services provider for intelligence product features | USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil |
| Amazon Web Services, Inc. (AWS Bedrock) | Provision of Atlassian support Maintenance of service, safety, and security | — |
| Amazon Web Services, Inc. (AWS Bedrock) | Generative AI services provider for intelligence developer features | — |
| Google Vertex AI | Generative AI services provider for intelligence product features | USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan |
| Google Vertex AI | Provision of Atlassian support Maintenance of service, safety, and security | — |
| Databricks, Inc. | Infrastructure provider for machine learning development, processing and training | USA |
| OpenAI, L.L.C. | Generative AI services provider for intelligence product features For the provision of Atlassian support | USA |
| Twilio, Inc (Twilio-Segment) | Data analytics service | USA |
| Amazon Web Services, Inc. | — | USA |
| Crowdstrike | — | USA |
| Google, LLC | — | USA |
| Okta, Inc. | — | USA |
| Tenable Holdings, Inc. | — | USA |
| Atlassian B.V. | technical and operational support | Kingdom of the Netherlands |
| Atlassian Canada Inc. | technical and operational support | Canada |
| Atlassian France S.A.S. | technical and operational support | French Republic |
| Atlassian Germany GmbH | technical and operational support | Federal Republic of Germany |
| Atlassian India LLP | technical and operational support | Republic of India |
| Atlassian K.K. | technical and operational support | Japan |
| Atlassian Korea Ltd. | technical and operational support | Republic of Korea |
| Atlassian New Zealand | technical and operational support | New Zealand |
| Atlassian Philippines, Inc. | technical and operational support | Republic of the Philippines |
| Atlassian Poland sp.z.o.o | technical and operational support | Republic of Poland |
| Atlassian Pte. Ltd. | technical and operational support | Republic of Singapore |
| Atlassian Pty. Ltd. | technical and operational support | Commonwealth of Australia |
| Atlassian (UK) Operations Ltd. | technical and operational support | United Kingdom of Great Britain and Northern Ireland |
| Atlassian US, Inc. | technical and operational support | United States of America |
| Opsgenie Yazılım Anonim Şirketi | technical and operational support | Republic of Türkiye |
Change history
Material
07 Oct 2026
The product "Atlassian Analytics" was removed from the list of applicable cloud products for multiple sub-processors, and "Insights" was added to the list of applicable cloud products for the same sub-processors.
Why this matters if you use Atlassian
Under GDPR Article 28(2), your own customers are usually entitled to notice before you add or replace a sub-processor — and Atlassian's sub-processors are part of that chain. The notice period in a typical DPA is 10 to 30 days, and it starts when the vendor updates their page, not when you notice.
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