Atlassian sub-processors
Atlassian publishes the list below on its own site. We check that page daily and record what moves, so this page shows the current list and what changed before it.
Current sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting provider Provision of Atlassian support | EEA (Sweden, Ireland and Germany), Switzerland, UK, Canada, Australia, Singapore, South Korea, USA, India, Japan, Singapore |
| Amazon Web Services, Inc. | Cloud hosting provider | USA |
| Clumio, Inc. | Backup solutions provider for Amazon Simple Storage Service (S3) | EEA, UK, Australia, USA, and Singapore |
| Databricks, Inc. | Infrastructure provider to enable customer data querying, and analytics product features. | USA |
| Databricks, Inc. | Infrastructure provider to enable End User Personal Data querying and analytics features for Forge Apps. | USA |
| Google LLC | File Storage | USA |
| Microsoft Corporation | Cloud hosting provider | USA, Australia, Netherlands |
| MongoDB, Inc. | Cloud hosting provider for JSM Chat (formerly Halp) | USA |
| NetApp, Inc. | Cloud hosting provider | USA |
| Salesforce, Inc. (Heroku) | Cloud services provider | USA |
| Snowflake, Inc. | Cloud database provider | USA |
| Cantab Research Ltd (trading as Speechmatics) | Transcription services | USA |
| Work OS, Inc. | SCIM provisioning | USA |
| Mailgun Technologies, Inc. | Communications technology provider for product notifications | USA, EEA |
| Mailchimp | Communications technology provider for product notifications and video sharing over email | USA |
| MessageBird USA, Inc, (d/b/a Bird) | Communications technology provider for product notifications | USA, EEA |
| MessageBird USA, Inc, (d/b/a Bird) | Communications technology provider for product notifications | USA, EEA |
| Vonage APIs (formerly Nexmo, Inc.) | Communications technology provider | USA, UK, Singapore |
| OneSignal | Communications technology provider for mobile product notifications and video sharing | USA |
| Plivo, Inc. | Communications technology provider for product notifications | USA |
| Twilio Inc. | Communications technology provider for product notifications | USA |
| Twilio Inc. | Communications technology provider for product notifications | USA |
| Cloudflare, Ltd. | Content delivery network provider Hosting provider for the Remote Model Context Protocol (MCP) Server | Customer traffic is processed globally at the data center closest to the end user. |
| Cloudflare, Ltd. | Content delivery network provider | Customer traffic is processed globally at the data center closest to the end user. |
| Cloudflare, Ltd. | Content delivery network provider | Customer traffic is processed globally at the data center closest to the end user. |
| e-Core Soluções em Tecnologia da Informaçiupão Ltda. | Customer service, support, and cloud migration service provider | Brazil, Mexico |
| Partner Hero | Customer service and technical support | Philippines, Romania, South Africa |
| SoftServe, Inc. | Customer service, outsourced engineering and technical support | Bulgaria, Poland, United States |
| SoftServe, Inc. | Customer service, outsourced engineering and technical support | Bulgaria, Poland, United States |
| Telus, Inc. | Customer service | Romania |
| Zendesk | Customer service and technical support | USA |
| Amazon Web Services, Inc. (AWS Bedrock) | Generative AI services provider for intelligence product features | USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil |
| Amazon Web Services, Inc. (AWS Bedrock) | Provision of Atlassian support Maintenance of service, safety, and security | USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil |
| Amazon Web Services, Inc. (AWS Bedrock) | Generative AI services provider for intelligence developer features | USA, EEA (Germany, Sweden, Italy, Spain, Ireland, France) South Africa, Japan, South Korea, India, Singapore, Australia, Indonesia, Canada, Switzerland, UK, Bahrain, Mexico, Brazil |
| Google Vertex AI | Generative AI services provider for intelligence product features | USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan |
| Google Vertex AI | Provision of Atlassian support Maintenance of service, safety, and security | USA, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan |
| Databricks, Inc. | Infrastructure provider for machine learning development, processing and training | USA |
| OpenAI, L.L.C. | Generative AI services provider for intelligence product features For the provision of Atlassian support | USA |
| Twilio, Inc (Twilio-Segment) | Data analytics service | USA |
| Amazon Web Services, Inc. | — | USA |
| Crowdstrike | — | USA |
| Google, LLC | — | USA |
| Okta, Inc. | — | USA |
| Tenable Holdings, Inc. | — | USA |
| Atlassian B.V. | providing technical and operational support to customers | Kingdom of the Netherlands |
| Atlassian Canada Inc. | providing technical and operational support to customers | Canada |
| Atlassian France S.A.S. | providing technical and operational support to customers | French Republic |
| Atlassian Germany GmbH | providing technical and operational support to customers | Federal Republic of Germany |
| Atlassian India LLP | providing technical and operational support to customers | Republic of India |
| Atlassian K.K. | providing technical and operational support to customers | Japan |
| Atlassian Korea Ltd. | providing technical and operational support to customers | Republic of Korea |
| Atlassian New Zealand | providing technical and operational support to customers | New Zealand |
| Atlassian Philippines, Inc. | providing technical and operational support to customers | Republic of the Philippines |
| Atlassian Poland sp.z.o.o | providing technical and operational support to customers | Republic of Poland |
| Atlassian Pte. Ltd. | providing technical and operational support to customers | Republic of Singapore |
| Atlassian Pty. Ltd. | providing technical and operational support to customers | Commonwealth of Australia |
| Atlassian (UK) Operations Ltd. | providing technical and operational support to customers | United Kingdom of Great Britain and Northern Ireland |
| Atlassian US, Inc. | providing technical and operational support to customers | United States of America |
| Opsgenie Yazılım Anonim Şirketi | providing technical and operational support to customers | Republic of Türkiye |
Change history
No changes since monitoring began.
Watching this page daily since 01 Sep 2026.
Why this matters if you use Atlassian
Under GDPR Article 28(2), your own customers are usually entitled to notice before you add or replace a sub-processor — and Atlassian's sub-processors are part of that chain. The notice period in a typical DPA is 10 to 30 days, and it starts when the vendor updates their page, not when you notice.
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