MongoDB sub-processors
MongoDB publishes the list below on its own site. We check that page daily and record what moves, so this page shows the current list and what changed before it.
Current sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Provider | — |
| Google LLC | Cloud Provider | — |
| Microsoft Corp | Cloud Provider | — |
| MongoDB, Inc. | providing technical support to customers | United States |
| MongoDB Ltd. | providing technical support to customers | Ireland |
| MongoDB Canada, Inc. | providing technical support to customers | Canada |
| MongoDB Australia Pty Ltd. | providing technical support to customers | Australia |
| MongoDB Israel Inc. | providing technical support to customers | Israel |
| MongoDB France SARL | providing technical support to customers | France |
| MongoDB Software India Private Limited | providing technical support to customers | India |
| MongoDB Italy S.R.L | providing technical support to customers | Italy |
| MongoDB España, S.L. | providing technical support to customers | Spain and Portugal |
| MongoDB Serviços de Software No Brasil Ltda | providing technical support to customers | Brazil |
| MongoDB Singapore Pte. Ltd. | providing technical support to customers | Singapore |
| MongoDB Poland | providing technical support to customers | Poland |
| MongoDB Deutsche GmbH | providing technical support to customers | Germany |
| MongoDB UK Limited | providing technical support to customers | United Kingdom |
| Microsoft Corp (Azure OpenAI) | AI models for certain optional generative AI features | United States |
| Google LLC | Model hosting services for optional embedding and reranking model services | United States |
| Baseten Labs, Inc. | Inference services for optional embedding and reranking model services | United States |
| Okta, Inc. | Authentication Services | San Francisco, CA |
| Twilio, Inc. | 2FA and SMS Alerts | San Francisco, CA |
| Salesforce.com, Inc. | Support Portal | San Francisco, CA |
| Intercom R&D Unlimited Co. | Chat Support | San Francisco, CA |
| Talkdesk, Inc. | Voice Support | San Francisco, CA |
| Google Inc. | Email Support | Mountain View, CA |
| Box, Inc. | File Sharing for Remote Consulting Services | Redwood City, CA |
| Coveo Software Corp. | Support Search Functionality | Quebec City, Canada |
| Fastly, Inc. | Content Delivery Network for Support | San Francisco, CA |
| Stripe Inc. | Payment Processor | San Francisco, CA |
Change history
No changes since monitoring began.
Watching this page daily since 01 Sep 2026.
Why this matters if you use MongoDB
Under GDPR Article 28(2), your own customers are usually entitled to notice before you add or replace a sub-processor — and MongoDB's sub-processors are part of that chain. The notice period in a typical DPA is 10 to 30 days, and it starts when the vendor updates their page, not when you notice.
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