MongoDB sub-processors
MongoDB publishes the list below on its own site. We check that page daily and record what moves, so this page shows the current list and what changed before it.
Compiled automatically from MongoDB's own published page, linked above. This is a convenience copy, not an official statement by MongoDB, and automated reading can lag behind or misinterpret a page. Confirm against the source before relying on it.
Current sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Provider | — |
| Google LLC | Cloud Provider | — |
| Microsoft Corp | Cloud Provider | — |
| MongoDB, Inc. | technical support | United States |
| MongoDB Ltd. | technical support | Ireland |
| MongoDB Canada, Inc. | technical support | Canada |
| MongoDB Australia Pty Ltd. | technical support | Australia |
| MongoDB Israel Inc. | technical support | Israel |
| MongoDB France SARL | technical support | France |
| MongoDB Software India Private Limited | technical support | India |
| MongoDB Italy S.R.L | technical support | Italy |
| MongoDB España, S.L. | technical support | Spain and Portugal |
| MongoDB Serviços de Software No Brasil Ltda | technical support | Brazil |
| MongoDB Singapore Pte. Ltd. | technical support | Singapore |
| MongoDB Poland | technical support | Poland |
| MongoDB Deutsche GmbH | technical support | Germany |
| MongoDB UK Limited | technical support | United Kingdom |
| Microsoft Corp (Azure OpenAI) | AI models for certain optional generative AI features included in the Cloud Services | United States |
| Google LLC | Model hosting services for the optional embedding and reranking model services included in the Cloud Services | United States |
| Baseten Labs, Inc. | Inference services for the optional embedding and reranking model services included in the Cloud Services | United States |
| Okta, Inc. | Authentication Services | San Francisco, CA |
| Twilio, Inc. | 2FA and SMS Alerts | San Francisco, CA |
| Salesforce.com, Inc. | Support Portal | San Francisco, CA |
| Intercom R&D Unlimited Co. | Chat Support | San Francisco, CA |
| Talkdesk, Inc. | Voice Support | San Francisco, CA |
| Google Inc. | Email Support | Mountain View, CA |
| Box, Inc. | File Sharing for Remote Consulting Services | Redwood City, CA |
| Coveo Software Corp. | Support Search Functionality | Quebec City, Canada |
| Fastly, Inc. | Content Delivery Network for Support | San Francisco, CA |
| Stripe Inc. | Payment Processor | San Francisco, CA |
Change history
Two instances of ' >>' were added at the end of blog post titles.
Why this matters if you use MongoDB
Under GDPR Article 28(2), your own customers are usually entitled to notice before you add or replace a sub-processor — and MongoDB's sub-processors are part of that chain. The notice period in a typical DPA is 10 to 30 days, and it starts when the vendor updates their page, not when you notice.
Monitor MongoDB on your own trust page — free3 vendors free, permanently. No card.