Zoom sub-processors
Zoom publishes the list below on its own site. We check that page daily and record what moves, so this page shows the current list and what changed before it.
Compiled automatically from Zoom's own published page, linked above. This is a convenience copy, not an official statement by Zoom, and automated reading can lag behind or misinterpret a page. Confirm against the source before relying on it.
Current sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services | Cloud Service Provider | Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States |
| Anthropic | Intelligent Features Service Provider | United States |
| Authzed, Inc. | Authorization / Permissions service (Developer tools) | United States |
| Cloudflare | Content Delivery Network | North America, Latin America, Europe, Middle East, Africa, Asia and Oceania. |
| Cloudflare | — | European Union, United States |
| Eleven Labs Inc. | Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing) | United States, European Union |
| Google Cloud Platform | Cloud Service Provider, Intelligent Features Service Provider | United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore |
| MaestroQA d/b/a Rippit | Support Quality Assurance | Ireland, United States |
| Microsoft | Cloud Service Provider. | Switzerland |
| Microsoft | Microsoft’s Azure Speech (Speech-to-Text, Text-to-Speech, Speech Translation, Voice Cloning), Intelligent Features Service Provider. | Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States |
| MongoDB | Developer Database Platform | United States |
| OneTrust | Data Subject Requests Portal, Cookie Preference Center | United States |
| OpenAI | Intelligent Features Service Provider | United States, European Union |
| Oracle | Cloud Service Provider | Mexico, United States, Saudi Arabia |
| Perplexity | Intelligent Features Service Provider | United States |
| Qualtrics | Feedback, Reviews, and Survey Responses | Germany, United States |
| Sendbird | Chat Functionality for Workvivo Customers (Optional) | European Union, United States |
| SendSafely | Encrypted file transfer service | United States |
| ServiceNow | Cloud-based Customer Service Platform | Germany, United States |
| Suki AI | Intelligent Features Service Provider | United States |
| Sumit-AI | AI Speech, Speech-to-Text service | Europe, United States |
| TaskUS | Support Providers | Philippines, Croatia |
| Twilio | Notifications | United States, European Union |
| Stripe | Payment Processing | United States |
Change history
Added: MaestroQA d/b/a Rippit
Removed: MaestroQA
The effective date of the privacy policy has changed. MaestroQA has updated its 'doing business as' name to Rippit. Microsoft has updated its processing activities to include Text-to-Speech, Speech Translation, and Voice Cloning, and is now classified as an Intelligent Features Service Provider.
Why this matters if you use Zoom
Under GDPR Article 28(2), your own customers are usually entitled to notice before you add or replace a sub-processor — and Zoom's sub-processors are part of that chain. The notice period in a typical DPA is 10 to 30 days, and it starts when the vendor updates their page, not when you notice.
Monitor Zoom on your own trust page — free3 vendors free, permanently. No card.