Subencargados de Segment
Segment publica la lista siguiente en su propio sitio. Comprobamos esa página a diario y registramos lo que se mueve, así que aquí ves la lista actual y lo que cambió antes.
Elaborada automáticamente a partir de la página publicada por Segment, enlazada arriba. Es una copia de trabajo, no una declaración oficial de Segment, y la lectura automatizada puede quedarse desactualizada o malinterpretar una página. Contrástala con la fuente antes de basarte en ella.
Subencargados actuales
| Subencargado | Finalidad | Ubicación |
|---|---|---|
| Adaptive Mobile (ENEA) | enforces message safety, spam filtering, threat detection and abuse prevention | USA |
| Amazon Bedrock | provide AI functionality including LLM models | USA |
| Anthropic | provides AI functionality including LLM models | USA |
| AWS | Provide core cloud hosting and data storage infrastructure | USA*, EU, AU |
| AWS | route and transmit emails | USA, EU |
| AWS | provides automation and storage services for marketing campaigns | USA |
| AWS | provides streaming and interactive video functionality | USA* |
| AWS | executes automated text-to-speech conversion, speech recognition, and natural language text processing | USA* |
| Clickhouse | provide hosting and data storage infrastructure | USA, EU |
| Datadog | monitors of platform security and system health | USA |
| Deepgram | transcribes voice media into text via automated speech recognition | USA |
| DVELP/Sabio | provides integration connectivity to customer Google CCAI instances | UK (provision of the services), Belgium, Finland, Germany, Netherlands, and Poland (data persistence/backups) |
| Elastic | provides support system indexing, search query optimisation, and operational log analytics | USA |
| ElevenLabs | executes automated speech summarisation, audio synthesis, and sentiment detection | USA EU |
| Fivetran | automates data synchronisation between operational systems for internal business reporting | USA |
| GoodData Corporation | delivers data analytics, custom reporting dashboards, and business intelligence visualisation | USA |
| transcribes voice media into text via automated speech recognition | USA* | |
| provides database storage, compute resources, and query processing | USA or EU (Zurich & London) as selected by Customers | |
| Google RCS | delivers inbound and outbound authentication messages | USA, South America: Chile, Europe: Ireland, Netherlands, Denmark, Finland, Belgium, Asia: Taiwan, Japan, Singapore |
| Hex | provides internal business intelligence, data visualization, and collaborative analytics | USA |
| Honeycomb | provides real-time system observability, application debugging, and performance tracing | USA |
| Lakera | provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows | USA |
| Meta | Routes, transmits and delivers messages | USA |
| Microsoft Azure | Transcribes voice media into text via automated speech recognition | USA, EU |
| Microsoft Azure | provides AI functionality including Large Language Models | USA |
| Mintlify | provides service documentation management | USA |
| OpenAI | Provides AI functionality including Large Language Models | USA |
| Plain | Manages multi-channel customer support communication and service ticket resolution | UK |
| Postmark | Routes, transmits, and delivers of outbound email communications | USA |
| Sinch | routes, transmits, and delivers of outbound SMS communications | USA |
| Slack | provides customer Support chat/messaging solutions | USA |
| Snowflake | Manages campaign data storage and executes email marketing automation | USA |
| Snowflake | provides data warehousing and data storage services | USA |
| Svix | delivers real-time system alerts and notifications | USA |
| Temporal Cloud | schedules and executes the customer defined workflows | USA |
| VoiceBase | transcribes voice media into text via automated speech recognition | USA |
| DataBank | Hosting services and storage. | North America |
| Lumen | Hosting services and storage. | North America |
| Digital Realty | Hosting services and storage. | North America / EU |
| Twilio Inc. | Provision of the Twilio Services | USA* |
Historial de cambios
Añadido: Adaptive Mobile (ENEA), Google RCS, Meta
Eliminado: Adaptive Mobile, Meta Whatsapp Channel
The 'Last Updated' date of the sub-processor list has been changed from April 2026 to September 2026. However, no actual sub-processor was added/removed, or any other change that affects data subjects' rights or risks.
Por qué importa si usas Segment
Conforme al artículo 28.2 del RGPD, tus propios clientes suelen tener derecho a un aviso previo antes de que añadas o sustituyas a un subencargado — y los subencargados de Segment forman parte de esa cadena. El plazo de aviso en un DPA habitual es de 10 a 30 días, y empieza cuando el proveedor actualiza su página, no cuando tú te enteras.
Monitorizar Segment en tu propio Trust Center — gratis3 proveedores gratis, para siempre. Sin tarjeta.