Subencargados de Twilio
Twilio publica la lista siguiente en su propio sitio. Comprobamos esa página a diario y registramos lo que se mueve, así que aquí ves la lista actual y lo que cambió antes.
Subencargados actuales
| Subencargado | Finalidad | Ubicación |
|---|---|---|
| Adaptive Mobile | Prevention of illegal or unwanted communications over Twilio’s messaging services | USA |
| AWS | Infrastructure Provider providing hosting services and storage. | USA |
| AWS | Text to speech functionality for customers using Amazon Polly, Amazon Comprehend, and Amazon Transcribe. | USA |
| AWS | Streaming and interactive video. | USA |
| AWS | Automation and storage services for marketing campaigns. | USA |
| AWS | Routing and transmission of emails. | USA |
| AWS | Infrastructure Provider providing hosting services and storage. | USA or EU (Dublin) as selected by customers |
| Anthropic | Vendor for AI functionality in product | USA |
| Amazon Bedrock | Vendor for AI functionality in product | USA |
| Clickhouse | Infrastructure Provider providing hosting services and storage. | USA, EU |
| Datadog | Operational monitoring | USA |
| DVELP/Sabio | Connectivity services to customer’s Google CCAI instance. | UK (provision of the services), Belgium, Finland, Germany, Netherlands, and Poland (data persistence/backups) |
| Deepgram | Speech to text and text to speech APIs | USA |
| Elastic | Logging and query solution | USA |
| ElevenLabs | AI features as enabled by customer for the purpose of summarization and sentiment analysis | USA EU |
| Fivetran | ETL (Extract, Transform, Load) Service / Automated Data Integration | USA |
| GoodData Corporation | Data analytics functionality for customers who have enabled the feature in Twilio Flex. | USA |
| Data storage compute and queries | USA or EU (Zurich & London) as selected by Customers | |
| Speech recognition functionality for customers who have enabled the feature on supported products. | USA | |
| Message delivery for outbound/inbound Twilio Verify services. | USA , South America: Chile, Europe: Ireland, Netherlands, Denmark, Finland, Belgium, Asia: Taiwan, Japan, Singapore | |
| Hex | Collaborative data workspace / Analytics & reporting | USA |
| Honeycomb | Observability & Application Performance Management (APM) | USA |
| Lakera | AI security monitoring, data leakage prevention, and real-time threat detection within automated workflows. | USA |
| Postmark | Outbound email messaging service. | USA |
| Sinch | Outbound SMS messaging service | USA |
| Meta Whatsapp Channel | Outbound/inbound message delivery | USA |
| Microsoft Azure | Speech recognition functionality for customers who have enabled the feature on supported products. | USA, EU |
| Microsoft Azure | Vendor for AI functionality in product | USA |
| Mintlify | Processing pseudonymized Customer Account Data to facilitate document gating, and personalized service configurations | USA |
| OpenAI | Vendor for AI functionality in product | USA |
| Plain | Customer Support Infrastructure / Help Desk Platform | UK |
| Snowflake | Automation and storage services for Marketing Campaigns. | USA |
| Snowflake | Storage services | USA |
| Temporal Cloud | Scheduling and execution of the customer defined workflows. | USA |
| Slack | Customer Support chat/messaging solution. | USA |
| Svix | Event delivery (webhooks as a Service) | USA |
| VoiceBase | Transcription services for customers who have enabled transcriptions on supported products. | USA |
| DataBank | Infrastructure Provider providing hosting services and storage. | North America |
| Lumen | Infrastructure Provider providing hosting services and storage. | North America |
| Digital Realty | Infrastructure Provider providing hosting services and storage. | North America EU |
| Twilio Inc. | Provision of the Twilio Services | USA |
Historial de cambios
Sin cambios desde que empezó la monitorización.
Esta página se vigila a diario desde el 01/09/2026.
Por qué importa si usas Twilio
Conforme al artículo 28.2 del RGPD, tus propios clientes suelen tener derecho a un aviso previo antes de que añadas o sustituyas a un subencargado — y los subencargados de Twilio forman parte de esa cadena. El plazo de aviso en un DPA habitual es de 10 a 30 días, y empieza cuando el proveedor actualiza su página, no cuando tú te enteras.
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