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Subencargados de Zendesk

Zendesk publica la lista siguiente en su propio sitio. Comprobamos esa página a diario y registramos lo que se mueve, así que aquí ves la lista actual y lo que cambió antes.

Entradas: 82 Lista actualizada: 02/09/2026 Última comprobación: 02/09/2026 Fuente: la página de Zendesk

Subencargados actuales

Subencargado Finalidad Ubicación
Amazon Web Services, Inc. Cloud Service Provider for All Services United States, Ireland, Germany, United Kingdom, Japan, Australia
Google LLC, Google Cloud EMEA Limited Cloud Service Provider for Zendesk QA, AI agents Zendesk QA: Germany AI agents: United States, Belgium
Cloudflare, Inc. Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.)
Datadog, Inc. Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. United States, Germany
Functional Software, Inc. (aka Sentry) Provides cross-platform error monitoring and reporting services. United States, Germany
Snowflake Inc. Provides data warehouse and analytics services and supports advanced Analytics Functionality. United States, Germany
Forge Technology, Inc. (aka Paragon) Provides integration infrastructure platform services. No hosting of Service Data
Google LLC Supports translation functionality available to Agents, analytics dashboards and features, user authorization within Zendesk WFM, and generative artificial intelligence and natural language processing services. No hosting of Service Data
Halon Security AB Supports email filtering and security services. Germany
MongoDB, Inc. Provides scalable database services used to host select Service Data. United States, Ireland, Germany, Japan, Australia AI agents: United States, Belgium
Baseten Labs, Inc. Provides hosting and inference infrastructure for open-weight AI models. No hosting of Service Data
ElevenLabs Inc. Provides generative artificial intelligence and natural language processing services. No hosting of Service Data
Fireworks.ai, Inc. Provides hosting and inference infrastructure for open-weight AI models. No hosting of Service Data
Groq, Inc. Provides hosting and inference infrastructure for open-weight AI models. No hosting of Service Data
OpenAI, L.L.C. Provides generative artificial intelligence and natural language processing services. No hosting of Service Data
Deepgram Inc. Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. No hosting of Service Data
Twilio, Inc. Supports telecommunication and messaging functionality, including telecommunication infrastructure. Voice Functionality: United States, Ireland, Australia Zendesk Sell: United States
SendGrid, Inc. Provides email campaign services used to send notification emails and dashboards to Agents and End-Users. United States
Confluent, Inc. Provides the infrastructure for Kafka clusters where all tickets and Agent activity data flow through. United States
Microsoft Corporation Hosts large language models used to provide generative artificial intelligence and natural language processing services. No hosting of Service Data
Aiven Oy Provides search and data analytics functionality. United States, Belgium
Raintank, Inc. (aka Grafana Labs) Provides logging and observability functionality. United States, Belgium
APIHub, Inc. (aka Clearbit) Provides the marketing data engine used for the Reach functionality available in Zendesk Sell. United States
GoodData Corporation Supports analytics functionality in Insights. United States
Amazon Web Services Australia Pty. Ltd. Cloud Service Provider United States, Canada, United Kingdom, Germany, Australia
Amazon Web Services, Inc. Cloud Service Provider United States
Cartesia AI Inc. Provides text to speech generation for Forethought AI Agents Solve Voice. No hosting of Service Data
Cloudflare, Inc. Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. United States
Daily.co Provides voice channel infrastructure. No hosting of Service Data
Datadog, Inc. Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior United States
Deepgram, Inc. Supports voice-related features, including generating transcripts. No hosting of Service Data
ElevenLabs Inc. Provides generative artificial intelligence and natural language processing services for voice-related features. No hosting of Service Data
Functional Software, Inc. (aka Sentry) Provides cross-platform error monitoring and reporting services. United States
Gladia, Inc. Provides natural language processing services for voice-related features. No hosting of Service Data
Google LLC Provides generative artificial intelligence and natural language processing services. No hosting of Service Data
Groq Inc. Provides generative artificial intelligence and natural language processing services. No hosting of Service Data
Microsoft Corporation Hosts large language models used to provide generative artificial intelligence and natural language processing services. No hosting of Service Data
Mistral AI Provides generative artificial intelligence and natural language processing services. No hosting of Service Data
MongoDB, Inc. Provides scalable database services used to host select Service Data Contact Center - Innovation Services: United States, Canada, United Kingdom, Germany, Australia Forethought AI Agents: United States
OpenAI, L.L.C. Provides generative artificial intelligence and natural language processing services. No hosting of Service Data
Pusher Ltd. Supports live event handling and messaging services for system-wide notifications. United States
Twilio Inc. Supports telecommunication and messaging functionality, including telecommunication infrastructure. United States
Zendesk, Inc. United States
FutureSimple Inc. United States
ZD Sub Holdings United States
Smooch Technologies US Inc. United States
Tymeshift, Inc. United States
Local Measure Inc. United States
HyperArc, Inc. United States
Unleash Technologies, Inc. United States
Forethought Technologies, Inc. United States
Zendesk International Limited Ireland
Zendesk ApS Denmark
Zendesk GmbH Germany
Ultimate.ai GmbH Germany
Zendesk Pty., Ltd Australia
Zendesk Australia Holding Pty. Ltd Australia
Online Media Holdings Ltd. Australia
Local Measure International Pty Ltd. Australia
Zendesk UK Limited United Kingdom
Ultimate.ai Ltd United Kingdom
Zendesk Incorporated Philippines
Zendesk Singapore Pte. Ltd. Singapore
Zendesk Brasil Software Corporativo LTDA Brazil
Kabushiki Kaisha Zendesk Japan
Zendesk France SAS France
Base sp. z o. o. (Base spółka z ograniczoną odpowiedzialnością) Poland
Smooch Technologies ULC Canada
Forethought Technologies Canada, Inc. Canada
Zendesk Technologies Private Limited India
Zendesk Korea LLC South Korea
Cleverly, Unipessoal, LDA Portugal
Tymeshift Portugal, Unipessoal Lda Portugal
Zendesk Technologies Spain S.L. Spain
Zendesk, S. de R.L. de C.V. Mexico
Zendesk Sweden AB Sweden
Zendesk Netherlands B.V. Netherlands
Zendesk Italy S.r.l. Italy
Tymeshift doo Novi Sad Serbia
Qualitista OÜ Estonia
Ultimate Enterprises Oy Finland
Unleash Labs Ltd. Israel

Historial de cambios

Sin cambios desde que empezó la monitorización.

Esta página se vigila a diario desde el 01/09/2026.

Por qué importa si usas Zendesk

Conforme al artículo 28.2 del RGPD, tus propios clientes suelen tener derecho a un aviso previo antes de que añadas o sustituyas a un subencargado — y los subencargados de Zendesk forman parte de esa cadena. El plazo de aviso en un DPA habitual es de 10 a 30 días, y empieza cuando el proveedor actualiza su página, no cuando tú te enteras.

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