Sous-traitants ultérieurs de Zendesk
Zendesk publie la liste ci-dessous sur son propre site. Nous vérifions cette page chaque jour et enregistrons ce qui bouge : cette page montre donc la liste actuelle et ce qui a changé avant elle.
Entrées: 82
Liste mise à jour: 02/09/2026
Dernière vérification: 02/09/2026
Source:
la page de Zendesk
Sous-traitants ultérieurs actuels
| Sous-traitant ultérieur | Finalité | Localisation |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider for All Services | United States, Ireland, Germany, United Kingdom, Japan, Australia |
| Google LLC, Google Cloud EMEA Limited | Cloud Service Provider for Zendesk QA, AI agents | Zendesk QA: Germany AI agents: United States, Belgium |
| Cloudflare, Inc. | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.) |
| Datadog, Inc. | Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. | United States, Germany |
| Functional Software, Inc. (aka Sentry) | Provides cross-platform error monitoring and reporting services. | United States, Germany |
| Snowflake Inc. | Provides data warehouse and analytics services and supports advanced Analytics Functionality. | United States, Germany |
| Forge Technology, Inc. (aka Paragon) | Provides integration infrastructure platform services. | No hosting of Service Data |
| Google LLC | Supports translation functionality available to Agents, analytics dashboards and features, user authorization within Zendesk WFM, and generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Halon Security AB | Supports email filtering and security services. | Germany |
| MongoDB, Inc. | Provides scalable database services used to host select Service Data. | United States, Ireland, Germany, Japan, Australia AI agents: United States, Belgium |
| Baseten Labs, Inc. | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data |
| ElevenLabs Inc. | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Fireworks.ai, Inc. | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data |
| Groq, Inc. | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data |
| OpenAI, L.L.C. | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Deepgram Inc. | Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. | No hosting of Service Data |
| Twilio, Inc. | Supports telecommunication and messaging functionality, including telecommunication infrastructure. | Voice Functionality: United States, Ireland, Australia Zendesk Sell: United States |
| SendGrid, Inc. | Provides email campaign services used to send notification emails and dashboards to Agents and End-Users. | United States |
| Confluent, Inc. | Provides the infrastructure for Kafka clusters where all tickets and Agent activity data flow through. | United States |
| Microsoft Corporation | Hosts large language models used to provide generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Aiven Oy | Provides search and data analytics functionality. | United States, Belgium |
| Raintank, Inc. (aka Grafana Labs) | Provides logging and observability functionality. | United States, Belgium |
| APIHub, Inc. (aka Clearbit) | Provides the marketing data engine used for the Reach functionality available in Zendesk Sell. | United States |
| GoodData Corporation | Supports analytics functionality in Insights. | United States |
| Amazon Web Services Australia Pty. Ltd. | Cloud Service Provider | United States, Canada, United Kingdom, Germany, Australia |
| Amazon Web Services, Inc. | Cloud Service Provider | United States |
| Cartesia AI Inc. | Provides text to speech generation for Forethought AI Agents Solve Voice. | No hosting of Service Data |
| Cloudflare, Inc. | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | United States |
| Daily.co | Provides voice channel infrastructure. | No hosting of Service Data |
| Datadog, Inc. | Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior | United States |
| Deepgram, Inc. | Supports voice-related features, including generating transcripts. | No hosting of Service Data |
| ElevenLabs Inc. | Provides generative artificial intelligence and natural language processing services for voice-related features. | No hosting of Service Data |
| Functional Software, Inc. (aka Sentry) | Provides cross-platform error monitoring and reporting services. | United States |
| Gladia, Inc. | Provides natural language processing services for voice-related features. | No hosting of Service Data |
| Google LLC | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Groq Inc. | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Microsoft Corporation | Hosts large language models used to provide generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Mistral AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| MongoDB, Inc. | Provides scalable database services used to host select Service Data | Contact Center - Innovation Services: United States, Canada, United Kingdom, Germany, Australia Forethought AI Agents: United States |
| OpenAI, L.L.C. | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data |
| Pusher Ltd. | Supports live event handling and messaging services for system-wide notifications. | United States |
| Twilio Inc. | Supports telecommunication and messaging functionality, including telecommunication infrastructure. | United States |
| Zendesk, Inc. | — | United States |
| FutureSimple Inc. | — | United States |
| ZD Sub Holdings | — | United States |
| Smooch Technologies US Inc. | — | United States |
| Tymeshift, Inc. | — | United States |
| Local Measure Inc. | — | United States |
| HyperArc, Inc. | — | United States |
| Unleash Technologies, Inc. | — | United States |
| Forethought Technologies, Inc. | — | United States |
| Zendesk International Limited | — | Ireland |
| Zendesk ApS | — | Denmark |
| Zendesk GmbH | — | Germany |
| Ultimate.ai GmbH | — | Germany |
| Zendesk Pty., Ltd | — | Australia |
| Zendesk Australia Holding Pty. Ltd | — | Australia |
| Online Media Holdings Ltd. | — | Australia |
| Local Measure International Pty Ltd. | — | Australia |
| Zendesk UK Limited | — | United Kingdom |
| Ultimate.ai Ltd | — | United Kingdom |
| Zendesk Incorporated | — | Philippines |
| Zendesk Singapore Pte. Ltd. | — | Singapore |
| Zendesk Brasil Software Corporativo LTDA | — | Brazil |
| Kabushiki Kaisha Zendesk | — | Japan |
| Zendesk France SAS | — | France |
| Base sp. z o. o. (Base spółka z ograniczoną odpowiedzialnością) | — | Poland |
| Smooch Technologies ULC | — | Canada |
| Forethought Technologies Canada, Inc. | — | Canada |
| Zendesk Technologies Private Limited | — | India |
| Zendesk Korea LLC | — | South Korea |
| Cleverly, Unipessoal, LDA | — | Portugal |
| Tymeshift Portugal, Unipessoal Lda | — | Portugal |
| Zendesk Technologies Spain S.L. | — | Spain |
| Zendesk, S. de R.L. de C.V. | — | Mexico |
| Zendesk Sweden AB | — | Sweden |
| Zendesk Netherlands B.V. | — | Netherlands |
| Zendesk Italy S.r.l. | — | Italy |
| Tymeshift doo Novi Sad | — | Serbia |
| Qualitista OÜ | — | Estonia |
| Ultimate Enterprises Oy | — | Finland |
| Unleash Labs Ltd. | — | Israel |
Historique des modifications
Aucune modification depuis le début de la surveillance.
Cette page est surveillée quotidiennement depuis le 01/09/2026.
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