Subencargados de Intercom
Intercom publica la lista siguiente en su propio sitio. Comprobamos esa página a diario y registramos lo que se mueve, así que aquí ves la lista actual y lo que cambió antes.
Entradas: 43
Lista actualizada: 16/10/2026
Última comprobación: 17/10/2026
Fuente:
la página de Intercom
Esta página no se ha podido releer correctamente desde hace 14 días, por lo que la lista de abajo puede que ya no coincida con la del proveedor. Usa el enlace a la fuente de arriba.
Elaborada automáticamente a partir de la página publicada por Intercom, enlazada arriba. Es una copia de trabajo, no una declaración oficial de Intercom, y la lectura automatizada puede quedarse desactualizada o malinterpretar una página. Contrástala con la fuente antes de basarte en ella.
Subencargados actuales
| Subencargado | Finalidad | Ubicación |
|---|---|---|
| Amazon Web Services, Inc. | Hosting, storage and processing (including AI processing) of Customer Data | USA |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | USA |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | USA |
| OpenAI, L.L.C. | AI processing | USA |
| PlanetScale Inc. | Database storage and caching | USA |
| Anthropic, PBC | AI processing | USA |
| Google L.L.C. | AI processing | USA |
| Microsoft Corporation | AI processing | USA |
| Eleven Labs, Inc. | AI processing (text to speech) | USA |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | USA |
| Cartesia AI, Inc. | AI processing (text to speech) | USA |
| Amazon Web Services (AWS) | Hosting, storage and processing (including AI processing) of Customer Data | Ireland |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | Ireland |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | Belgium |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | — |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles . Compute and storage infrastructure for Intercom MCP server | Ireland |
| Microsoft Corporation | AI processing | EU |
| PlanetScale Inc. | Database storage and caching | Ireland |
| AI processing | EU | |
| OpenAI, L.L.C. | AI processing | EU |
| Eleven Labs, Inc. | AI processing (text to speech) | EU |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | EU |
| Cartesia AI, Inc. | AI processing (text to speech) | EU |
| Amazon Web Services (AWS) | Hosting, storage and processing (including AI processing) of Customer Data | Australia |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | Australia |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | Australia |
| OpenAI, L.L.C. | AI processing | USA |
| Anthropic, PBC | AI processing | USA |
| PlanetScale Inc. | Database storage and caching | Australia |
| AI processing | USA | |
| Eleven Labs, Inc. | AI processing (text to speech) | USA |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | Australia |
| Cartesia AI, Inc. | AI processing (text to speech) | USA |
| Intercom, Inc. | sub-processors in providing the services and/or for support | USA |
| Intercom R&D Unlimited Company | sub-processors in providing the services and/or for support | Ireland |
| Intercom Software Australia Pty Ltd | sub-processors in providing the services and/or for support | Australia |
| Intercom Software UK Limited | sub-processors in providing the services and/or for support | UK |
Historial de cambios
Cosmética
16/10/2026
The 'Fin Guarantee' program offer was removed from the list of terms and policies.
Por qué importa si usas Intercom
Conforme al artículo 28.2 del RGPD, tus propios clientes suelen tener derecho a un aviso previo antes de que añadas o sustituyas a un subencargado — y los subencargados de Intercom forman parte de esa cadena. El plazo de aviso en un DPA habitual es de 10 a 30 días, y empieza cuando el proveedor actualiza su página, no cuando tú te enteras.
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