Unterauftragsverarbeiter von Intercom
Intercom veröffentlicht die folgende Liste auf der eigenen Website. Wir prüfen diese Seite täglich und halten fest, was sich bewegt — diese Seite zeigt also den aktuellen Stand und was davor geändert wurde.
Automatisch aus der oben verlinkten, von Intercom selbst veröffentlichten Seite erstellt. Es handelt sich um eine Arbeitskopie, nicht um eine offizielle Erklärung von Intercom; automatisiertes Auslesen kann veralten oder eine Seite falsch interpretieren. Bitte vor der Verwendung mit der Quelle abgleichen.
Aktuelle Unterauftragsverarbeiter
| Unterauftragsverarbeiter | Zweck | Ort |
|---|---|---|
| Amazon Web Services, Inc. | Hosting, storage and processing (including AI processing) of Customer Data | USA |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | USA |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | USA |
| OpenAI, L.L.C. | AI processing | USA |
| PlanetScale Inc. | Database storage and caching | USA |
| Anthropic, PBC | AI processing | USA |
| Google L.L.C. | AI processing | USA |
| Microsoft Corporation | AI processing | USA |
| Eleven Labs, Inc. | AI processing (text to speech) | USA |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | USA |
| Cartesia AI, Inc. | AI processing (text to speech) | USA |
| Amazon Web Services (AWS) | Hosting, storage and processing (including AI processing) of Customer Data | Ireland |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | Ireland |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | Belgium |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | — |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles . Compute and storage infrastructure for Intercom MCP server | Ireland |
| Microsoft Corporation | AI processing | EU |
| PlanetScale Inc. | Database storage and caching | Ireland |
| AI processing | EU | |
| OpenAI, L.L.C. | AI processing | EU |
| Eleven Labs, Inc. | AI processing (text to speech) | EU |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | EU |
| Cartesia AI, Inc. | AI processing (text to speech) | EU |
| Amazon Web Services (AWS) | Hosting, storage and processing (including AI processing) of Customer Data | Australia |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | Australia |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | Australia |
| OpenAI, L.L.C. | AI processing | USA |
| Anthropic, PBC | AI processing | USA |
| PlanetScale Inc. | Database storage and caching | Australia |
| AI processing | USA | |
| Eleven Labs, Inc. | AI processing (text to speech) | USA |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | Australia |
| Cartesia AI, Inc. | AI processing (text to speech) | USA |
| Intercom, Inc. | sub-processors in providing the services and/or for support | USA |
| Intercom R&D Unlimited Company | sub-processors in providing the services and/or for support | Ireland |
| Intercom Software Australia Pty Ltd | sub-processors in providing the services and/or for support | Australia |
| Intercom Software UK Limited | sub-processors in providing the services and/or for support | UK |
Änderungshistorie
The 'Fin Guarantee' program offer was removed from the list of terms and policies.
Warum das zählt, wenn Sie Intercom einsetzen
Nach Art. 28 Abs. 2 DSGVO haben Ihre eigenen Kunden in der Regel Anspruch auf eine Information, bevor Sie einen Unterauftragsverarbeiter hinzuziehen oder austauschen — und die Unterauftragsverarbeiter von Intercom sind Teil dieser Kette. Die Frist im typischen AVV beträgt 10 bis 30 Tage, und sie beginnt, wenn der Anbieter seine Seite aktualisiert, nicht wenn Sie es bemerken.
Intercom im eigenen Trust Center überwachen — kostenlos3 Anbieter dauerhaft kostenlos. Ohne Karte.