Sous-traitants ultérieurs de Intercom
Intercom publie la liste ci-dessous sur son propre site. Nous vérifions cette page chaque jour et enregistrons ce qui bouge : cette page montre donc la liste actuelle et ce qui a changé avant elle.
Entrées: 43
Liste mise à jour: 16/10/2026
Dernière vérification: 17/10/2026
Source:
la page de Intercom
Cette page n'a pas pu être relue avec succès depuis 14 jours ; la liste ci-dessous peut ne plus correspondre à celle du prestataire. Utilisez le lien source ci-dessus.
Constituée automatiquement à partir de la page publiée par Intercom, liée ci-dessus. Il s'agit d'une copie de travail, pas d'une déclaration officielle de Intercom ; une lecture automatisée peut être en retard ou mal interpréter une page. Vérifiez la source avant de vous y fier.
Sous-traitants ultérieurs actuels
| Sous-traitant ultérieur | Finalité | Localisation |
|---|---|---|
| Amazon Web Services, Inc. | Hosting, storage and processing (including AI processing) of Customer Data | USA |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | USA |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | USA |
| OpenAI, L.L.C. | AI processing | USA |
| PlanetScale Inc. | Database storage and caching | USA |
| Anthropic, PBC | AI processing | USA |
| Google L.L.C. | AI processing | USA |
| Microsoft Corporation | AI processing | USA |
| Eleven Labs, Inc. | AI processing (text to speech) | USA |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | USA |
| Cartesia AI, Inc. | AI processing (text to speech) | USA |
| Amazon Web Services (AWS) | Hosting, storage and processing (including AI processing) of Customer Data | Ireland |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | Ireland |
| Mailgun Technologies, L.L.C. | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | Belgium |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | — |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles . Compute and storage infrastructure for Intercom MCP server | Ireland |
| Microsoft Corporation | AI processing | EU |
| PlanetScale Inc. | Database storage and caching | Ireland |
| AI processing | EU | |
| OpenAI, L.L.C. | AI processing | EU |
| Eleven Labs, Inc. | AI processing (text to speech) | EU |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | EU |
| Cartesia AI, Inc. | AI processing (text to speech) | EU |
| Amazon Web Services (AWS) | Hosting, storage and processing (including AI processing) of Customer Data | Australia |
| Snowflake Inc. | Data warehouse services and processing (including AI processing) | Australia |
| Message Systems, Inc. (d/b/a Sparkpost) | Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services | USA |
| Twilio, Inc. | SMS and Phone functionality | USA |
| Cloudflare, Inc. | Transport Layer Security ("TLS") protection for customers using a custom domain to host their Intercom Articles | Australia |
| OpenAI, L.L.C. | AI processing | USA |
| Anthropic, PBC | AI processing | USA |
| PlanetScale Inc. | Database storage and caching | Australia |
| AI processing | USA | |
| Eleven Labs, Inc. | AI processing (text to speech) | USA |
| Ably Realtime Ltd. | message delivery service to support real-time delivery of messages via messenger products | Australia |
| Cartesia AI, Inc. | AI processing (text to speech) | USA |
| Intercom, Inc. | sub-processors in providing the services and/or for support | USA |
| Intercom R&D Unlimited Company | sub-processors in providing the services and/or for support | Ireland |
| Intercom Software Australia Pty Ltd | sub-processors in providing the services and/or for support | Australia |
| Intercom Software UK Limited | sub-processors in providing the services and/or for support | UK |
Historique des modifications
Cosmétique
16/10/2026
The 'Fin Guarantee' program offer was removed from the list of terms and policies.
Pourquoi cela compte si vous utilisez Intercom
Au titre de l'article 28.2 du RGPD, vos propres clients ont généralement droit à une information avant que vous n'ajoutiez ou ne remplaciez un sous-traitant ultérieur — et les sous-traitants de Intercom font partie de cette chaîne. Le délai prévu par un DPA courant est de 10 à 30 jours, et il court dès que le prestataire met sa page à jour, pas quand vous le remarquez.
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